Are you passionate about putting people first in processes? Do you deeply care about the end user experience in any designed solution? We’re looking for a Business Systems Analyst to improve our Salesforce instance and help sales make decisions using data. This position is fully remote and based in the United States.

CaliberMind is a SaaS B2B Data Analytics company focused on helping go-to-market teams increase their contribution to revenue. CaliberMind is built for B2B revenue ops professionals that use data, analytics, and automation to grow their pipeline faster. Our solution could not be more timely -- report after report lists "growth analytics" as the number one priority and investment in the coming year.

We strive to foster an engaging and inclusive culture because we realize that happy and diverse people are at the root of our success. If this sounds like a breath of fresh air and a place where you’ll thrive, we should talk!

Responsibilities:

• Develop and maintain cross-functional processes
• Design roles and profiles to make our CRM scalable as we grow
• Update page layouts by job function
• Ensure functional handoffs are documented in our CRM and easy to use
• Keep up on CRM best practices
• Support dashboard and reporting needs on an ongoing basis

Skill Requirements:

• Bachelor’s degree or equivalent work experience in B2B
• 2-4 years experience with Salesforce Administration (this is a must)
• Salesforce certification or Trailhead Superbadges are a plus but not required
• Experience with Excel or Google Sheet pivot tables and formulas
• Excellent verbal and written communication skills, including facilitation of group presentations
• Basic understanding of how a go-to-market team’s data flows in a technology stack
• Innovation and problem-solving skills